Hard rock hotel and unico riviera maya12/31/2023 Comparing all the locations, I was highly satisfied with HR resort. ![]() I have been to Mexico more than 6 times now. He is ON TOP of it and needs to be promoted PRONTO. Also, he contacted us as arranged a time to eat at another restaurant-romantic dinner. Yovanni- My husband left some of his clothes in a drawer and Yovanni sent them in the mail to him. Josephina- Mexican Eatery server that was sincere and hardworking, always pampering us Maria & Rubio-Gave one of the most wonderful massages ever (Deep Tissue) I asked for a to-go box each day and when he saw me, he remembered I would need one and had one ready BEFORE I asked. He was beyond personable and went out of his way to ask of if we needed anything. *Remi-He was our waiter in the Market Grill and was very special to us. Lucy-Always helped up with any information we needed regarding tour times Very intelligent as she is beautiful and booked places to eat for us, gave us advice, as even helped us with a room upgrade even though it wasn't in her job description. *Clary: My personal favorite staff member. He gave a wonderful tour and was very personable. There was a few staff members that made it all more worthwhile:Įdel: He showed us to our rooms and handled our bagged. (Heaven Side) Overall we had a good stay. We had a great time at the Hard Rock Riviera Maya and are so happy we picked such a fantastic place for our first trip to Mexico. The spa was perfect, just what we were hoping for and the limitless resort credit made for some great experiences. ![]() Pools were a little chilly but what do you expect in the winter? Entertainment, especially the pool challenges and Michael Jackson show were phenomenal. However, the food at each of the restaurants for dinner was amazing with the guacamole, barbacoa, and Mayan coffee at Frida being our favorite. While the food at the buffets was good, we weren't expecting Michelin star quality and we perfectly satisfied by the large spread. ![]() ALL staff were very accommodating and friendly, especially the front desk staff who upgraded us to a suite with outdoor jacuzzi and then let us keep the room after our flight was cancelled and we need to stay another night. The family’s longtime success in luxury hotels has set a standard of excellence that will come to life in an even greater way with this new business model.ĪIC Hotel Group spearheads sales and marketing efforts for luxury resort properties in the U.S., including Eden Roc Miami Beach, Nobu Hotel Miami Beach and Nobu Hotel Chicago, as well as throughout Mexico and the Caribbean, including Hard Rock Hotel & Casino Punta Cana (the world’s first all-inclusive Hard Rock Hotel), Hard Rock Hotel Cancun, Hard Rock Hotel Vallarta, Hard Rock Hotel Riviera Maya, Hard Rock Hotel Los Cabos, Nobu Hotel Los Cabos and UNICO 20˚87˚ Hotel Riviera Maya, the first of its new luxury all-inclusive concept.We had a fantastic experience at the Hard Rock Riviera Maya and it started with a Margarita while we were checking in. This name change serves as an indication of the brand’s commitment to diversify and expand its current portfolio to include EP hotels, and reflects the evolution of the brand as a more all-encompassing collection.Ĭoming from humble beginnings as a family-owned company, the AIC Hotel Group was at the forefront of introducing the all-inclusive concept to Mexico more than 30 years ago. All Inclusive Collection – the brand that introduced the world’s first-ever all-inclusive Hard Rock Hotels and Hard Rock branded golf courses – is thrilled to announce its new company name, AIC Hotel Group.
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